Sara Andrew - Speech and Language Therapy Surrey, West Sussex, Hampshire

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Speech and Language Therapy for adults in Surrey, Sussex and Hampshire- a personalised approach to therapy.



For an Aphasia-friendly version click here


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Why?

Terms and conditions make the expectations of both the client and the therapist clear.
They make sure both the client and therapist are protected in case of disagreements.
I have tried to make them simple and clear but please discuss anything with me if you have any queries.


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Consent

A signed consent form, signed by the client, is required before any assessment or therapy can take place. This signed form will be kept securely with the client’s records


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Sessions

Each session is 1 hour long. Sessions are in the clients home or, if it is relevant for their goals, sessions may be held in the community e.g at the shops. Sessions may be for assessment or therapy according to the therapist’s judgement and client’s needs.
The first assessment session will be up to 1.5 hours and further assessment
sessions (1 hour) may be needed.


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Reports

A full report detailing assessment results and recommendations is included in the initial assessment fee.
This report will also be sent to the clients GP.
Discharge reports at the end of therapy, if required, are charged separately depending
on the type of report needed. E.g. a brief summary or a full and detailed report.


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Fees

Please contact me for up to date prices


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Cancellations

Cancellation by the therapist
If the therapist cancels an appointment, the session can be re-arranged at a date and time which is convenient for the client and the therapist.

Cancellation by the client
At least 24 hours notice is requested to cancel an appointment. If the client cancels
an appointment with less than 24 hours notice, then the bill-payer will be invoiced
for half the session rate.



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Confidentiality

I am registered with the Information Commissioner's Office (ICO) as a Data Protection Officer. All client details, case notes and correspondence will be stored securely and treated confidentially according to the Data Protection Act. You can verify my ICO registration by going to the website at www.ico.org.uk


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Disclosure and Barring Service (DBS)

This was previously called the Criminal Records Bureau
For your peace of mind, I renew my DBS check annually. Clients may see my DBS enhanced disclosure at any time.


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NHS

Your GP can refer you to an NHS Speech and Language Therapist at any time they feel appropriate.
Access to NHS SLT services should not be affected by receiving Independent Speech and Language Therapy.
Please notify me if you are also receiving Speech therapy through the NHS so that I
can liaise with the NHS therapist to maximize the benefits of therapy.


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Complaints

Most complaints can be resolved by communicating directly. Please contact me if you are concerned or unsatisfied in any way. If you wish to complain formally, please contact the Association of Speech and Language Therapists in Independent Practice at www.helpwithtalking.org.uk


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